Miles Industries Recalls Gas Fireplaces Due to Burn and Laceration Hazards (Recall Alert)
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8870.
This recall involves two models of Valor H5 propane gas fireplaces: Model 1150ILP with serial number ranging from 20001 through 20365 and model 1150JLP with serial number ranging from 20366 through 21502. The recalled fireplaces were sold in seven different trim and front options with a log set and a mesh barrier screen that was installed in front of the glass. The fireplaces are a fully enclosed rectangular sheet metal box with a glass front. The exhaust is vented to the outside through a ventilation duct. The model number and serial number are printed on a rating sheet behind the trim.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8870.
Consumers should immediately stop using the recalled fireplaces and contact their Valor fireplace retailer or contractor to schedule a free repair. Miles Industries is contacting all known purchasers directly.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Southern Fireplaces & More, Custom Hearth, On Fire, Abercrombie & Co., Southern Hearth & Patio Stores And Other Specialty Hearth Stores From July 2014 Through March 2020 For Between $3,700 And $5,500 (not Including Installation). or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8870.
Miles Industries toll-free at 866-420-3360 from 7 a.m. to 3:30 p.m. PT Monday through Friday, email at H5@valorfireplaces.com or online at valorfireplaces.com and click on H5 Recall Notice for more information.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Southern Fireplaces & More, Custom Hearth, On Fire, Abercrombie & Co., Southern Hearth & Patio Stores And Other Specialty Hearth Stores From July 2014 Through March 2020 For Between $3,700 And $5,500 (not Including Installation). Recall FAQ
Southern Fireplaces & More, Custom Hearth, On Fire, Abercrombie & Co., Southern Hearth & Patio Stores And Other Specialty Hearth Stores From July 2014 Through March 2020 For Between $3,700 And $5,500 (not Including Installation). is the subject of a consumer products recall: Miles Industries Recalls Gas Fireplaces Due to Burn and Laceration Hazards (Recall Alert). The notice was published on July 30, 2020 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 370 units are potentially affected.