WHILL Recalls WHILL Personal Electric Vehicles Due to Crash and Injury Hazards
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8896.
This recall involves WHILL Model Ci. The product is a personal mobility device that is powered by a lithium ion battery, is occupant-controlled and motorized. The serial number of the recalled device ranges from C_1711188_US to C_1909011_US. The serial number label is located on the seat assembly. WHILL and Model Ci are printed on the battery compartment. The vehicles have one chair with a platform and four wheels. The chairs are black and the arm covers come in white, red, blue and black colors.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8896.
Consumers should immediately stop using the recalled personal mobility vehicle and contact WHILL for a free replacement control pad.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Online At Spinlife.com, Scootaround.com, Accessnsm.com And Topmobility.com And Other Online Retailers From November 2017 Through September 2019 For About $4,500. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8896.
WHILL toll-free at 844-699-4455, email at na.team@whill.inc or online at https://whill.us/ and click on “Contact” and then “Support” for more information.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Online At Spinlife.com, Scootaround.com, Accessnsm.com And Topmobility.com And Other Online Retailers From November 2017 Through September 2019 For About $4,500. Recall FAQ
Online At Spinlife.com, Scootaround.com, Accessnsm.com And Topmobility.com And Other Online Retailers From November 2017 Through September 2019 For About $4,500. is the subject of a vehicles / atvs recall: WHILL Recalls WHILL Personal Electric Vehicles Due to Crash and Injury Hazards. The notice was published on September 9, 2020 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 1,160 units are potentially affected.