Monoprice Recalls Ethernet Cables Due to Fire Hazard
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8903.
This recall involves the Monoprice Category 6 Ethernet Bulk CMR Communications cable. It is designed to prevent fires from spreading between floors through risers and vertical shafts. They contain 100% pure copper wire and are primarily used to wire your home or office for a high-speed network. The cables were sold in a variety of colors including yellow, white, blue, black, red, orange, gray, pink and purple. The cables came in various lengths including 250, 500 and 1000 foot spools. The cable has (UL) E467139 23AWGX4P CMR CAT6 UTP RoHS Compliance XXXXFT, (UL) E333346 23AWGX4P CMR CAT6 UTP RoHS Compliance XXXXFT or (UL) E339722 23AWGX4P CMR CAT6 UTP RoHS Compliance XXXXFT printed on the surface.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8903.
Consumers should immediately stop using the recalled cables and contact Monoprice to schedule a free installation visit to inspect and replace the cable at no charge.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Online At Www.monoprice.com And Www.amazon.com To Consumers, It Installation Companies, Construction, And Other Businesses From December 2018 Through February 2020 For Between $20 And $130 Per Box, Depending On Length And Color. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8903.
Monoprice toll-free at 844-500-7656 from 6 a.m. to 3 p.m. PT Monday through Friday, email at mpcmrrecall@monoprice.com, online at https://mpcmrrecall.com/ or www.monoprice.com and click on “Recall” located at the bottom of the page for more information.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Online At Www.monoprice.com And Www.amazon.com To Consumers, It Installation Companies, Construction, And Other Businesses From December 2018 Through February 2020 For Between $20 And $130 Per Box, Depending On Length And Color. Recall FAQ
Online At Www.monoprice.com And Www.amazon.com To Consumers, It Installation Companies, Construction, And Other Businesses From December 2018 Through February 2020 For Between $20 And $130 Per Box, Depending On Length And Color. is the subject of an electronics recall: Monoprice Recalls Ethernet Cables Due to Fire Hazard. The notice was published on September 16, 2020 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 10,800 units are potentially affected.