Cycling Sports Group Recalls Cannondale Canvas NEO Bicycles Due to Fall Hazard
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8967.
This recall involves all Cycling Sports Group Cannondale Canvas NEO bicycles. These are "e-bicycles" that have an electric assist motor, and they were sold in a variety of different colors and sizes. Affected bicycles are marked "Canvas" on the top tube and have an electric assist motor. Only models of "Canvas" bicycles with an electric assist motor are included in this recall.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8967.
Consumers should immediately stop riding the bicycle until the front fender is removed, and contact their local authorized Cannondale dealer or Cycling Sports Group to arrange for a free repair.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Authorized Cannondale Dealers Nationwide From June 2019 Through October 2020 For Between $3,200 And $4,200. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8967.
Local authorized Cannondale dealer, or Cycling Sports Group at 800-245-3872 (800-BIKE USA) from 9 a.m. to 6 p.m. ET, Monday through Friday, by email at ridersupport@cannondale.com or online at www.cannondale.com and click on “Recalls and Notices” for more information.
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The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
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If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Authorized Cannondale Dealers Nationwide From June 2019 Through October 2020 For Between $3,200 And $4,200. Recall FAQ
Authorized Cannondale Dealers Nationwide From June 2019 Through October 2020 For Between $3,200 And $4,200. is the subject of a bicycles & wheeled sports recall: Cycling Sports Group Recalls Cannondale Canvas NEO Bicycles Due to Fall Hazard. The notice was published on December 16, 2020 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 1,270 units are potentially affected.