Potter Electric Recalls Addressable Pull Stations Single/Dual Action Due to Failure to Alert to Fire
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9003.
This recall involves Potter Electric Addressable Pull Stations. When manually pulled, these red-colored devices are intended to activate a fire alarm in commercial and other buildings. Recalled models include: (1) Potter Electric Addressable Dual Action Pull Station, Model PAD100-PSDA, Part Number 3992720, with a date code Dec 03 2020; and (2) Potter Electric Addressable Single Action Pull Station, Model PAD100-PSSA, Part Number 3992721, with date codes Nov 10 2020, Nov 25 2020, Dec 01 2020, and Dec 03 2020. "Potter" is printed on the front of all devices. The date code is located inside the device.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9003.
Consumers should immediately contact Potter Electric or their fire alarm system dealers/installers for a free replacement. All known Potter Electric distributors and dealers/installers have been notified directly by the firm.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Authorized Potter Dealers And Distributors Nationwide From December 2020 Through January 2021 For Between Approximately $100 And $135. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9003.
Potter Electric at 800-325-3936 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.pottersignal.com and click on "Recall Information" at the top of the page for more information.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Authorized Potter Dealers And Distributors Nationwide From December 2020 Through January 2021 For Between Approximately $100 And $135. Recall FAQ
Authorized Potter Dealers And Distributors Nationwide From December 2020 Through January 2021 For Between Approximately $100 And $135. is the subject of a clothing & apparel recall: Potter Electric Recalls Addressable Pull Stations Single/Dual Action Due to Failure to Alert to Fire. The notice was published on February 24, 2021 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 735 units are potentially affected.