myCharge Recalls Powerbanks Due to Fire and Burn Hazards
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9161.
This recall involves seven models of myCharge powerbanks used for powering and recharging electronic devices that have a USB interface, such as tablets, cell phones, Bluetooth speakers, e-readers, etc. The powerbanks have an anodized metallic case that is blue, black or gray. "myCharge" is written on the front of the product case. The model name can be found on the back of the product case and on the bottom panel of the product packaging. The date code is printed on the outer packaging and the product case, except for the Adventure Mega and Adventure Mega C models where the date code is printed on the underside of a flap on the top of the product case. The recalled powerbanks have the following model names, model numbers and date codes: Model Name Model Number Date Codes myCharge Adventure Mega Model No. AVC20KG-A 2818, 3718, 4018, or 4518 myCharge Adventure Mega C Model No. AVCQC20KG-A 2818 myCharge Razor Mega Model No. RZ20KK-A 3818, 4118, 4418, 4918, or 1719 myCharge Razor Mega C Model No. RZQC20KK-A 3818 myCharge Razor Super Model No. RZ24NK-A 0319 myCharge Razor Super C Model No. RZQC24NK-A 3319 or 3519 myCharge Razor Xtreme Model No. RZPD26BK-A 2818, 3718, or 3918
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9161.
Consumers should immediately stop using the recalled powerbanks and contact myCharge for instructions on returning the battery to obtain a refund in the form of an electronic voucher for the full purchase price plus a 25% bonus for redemption on www.mycharge.com.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Best Buy, Brainstorm, Hirsch Gifts, Hudson News, Inmotion, Lapine, Power Sales, Projector World, And Target Stores Nationwide And Online At Www.amazon.com, Www.mycharge.com And Www.target.com And Through The U.s. Marine Corps/navy Exchange From August 2018 Through December 2019 For Between $70 And $100. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9161.
myCharge toll-free at 888-251-2026 from 9 a.m. to 4 p.m. ET Monday through Friday, email at compliance@mycharge.com, or online at https://mycharge.com/pages/productsafety or www.mycharge.com and click on "PRODUCT SAFETY" at the bottom of the page for more information.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Best Buy, Brainstorm, Hirsch Gifts, Hudson News, Inmotion, Lapine, Power Sales, Projector World, And Target Stores Nationwide And Online At Www.amazon.com, Www.mycharge.com And Www.target.com And Through The U.s. Marine Corps/navy Exchange From August 2018 Through December 2019 For Between $70 And $100. Recall FAQ
Best Buy, Brainstorm, Hirsch Gifts, Hudson News, Inmotion, Lapine, Power Sales, Projector World, And Target Stores Nationwide And Online At Www.amazon.com, Www.mycharge.com And Www.target.com And Through The U.s. Marine Corps/navy Exchange From August 2018 Through December 2019 For Between $70 And $100. is the subject of a consumer products recall: myCharge Recalls Powerbanks Due to Fire and Burn Hazards. The notice was published on October 27, 2021 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 67,000 units are potentially affected.