Eguana Technologies Recalls Evolve Home Energy Storage Systems with LG Battery Due to Fire Hazard
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9213.
This recall involves the Eguana Technologies Evolve 0513U Home Energy Storage System. The Evolve system allows owners to capture and store energy from solar panels. Each Evolve system includes between two and six battery modules, and the modules are removable and replaceable by trained installers. The Evolve is a freestanding cabinet that measures nearly three feet high and four feet long. The Eguana logo is located on the left door towards the center. The serial number range of the systems containing recalled batteries is between ET-000200 and ET-000600. The serial number is located inside the cabinet toward the bottom left of the unit.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9213.
Consumers should immediately contact Eguana Technologies to schedule a free repair to the Evolve system. All recalled units connected online will have the batteries state of charge remotely limited, to reduce the risk of overheating until the batteries are replaced. If your unit is not connected online, contact Eguana Technologies to schedule a technician to come to your residence to manually reduce the state of charge, at no cost. Eguana Technologies will arrange for all recalled lithium-ion batteries to be properly replaced and disposed of according to federal and state regulations, and is contacting all known owners directly or through its installers.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Online At Amazon.com From October 2020 Through May 2021 For Between $16 And $25. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9213.
Eguana Technologies at 800-667-6478 from 9 a.m. to 5 p.m. ET, Monday through Friday, email at lgrecall@eguanatech.com or online at: www.eguanatech.com/recalls or www.eguanatech.com and click on "Safety Recalls" at the bottom of the page.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Online At Amazon.com From October 2020 Through May 2021 For Between $16 And $25. Recall FAQ
Online At Amazon.com From October 2020 Through May 2021 For Between $16 And $25. is the subject of a batteries & power recall: Eguana Technologies Recalls Evolve Home Energy Storage Systems with LG Battery Due to Fire Hazard. The notice was published on January 26, 2022 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 245 units are potentially affected.