Mophie Recalls iPod Touch Rechargeable External Battery Case Due to Burn Hazard
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-924.
The recalled product is a Mophie Juice Pack Air rechargeable external battery which consists of a lithium polymer battery built into a plastic case designed to snap onto the back of an iPod Touch 4G music player. The battery cases come in black, blue or red. Only battery cases with serial numbers that have the first five alphanumeric characters of TR113 through TR120 are subject to this recall. The serial number can be found inside the housing of the product.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-924.
Consumers should immediately stop using the recalled product and contact Mophie for instructions on receiving a replacement product.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact B& H Photo, Barnes & Noble, Inmotion Entertainment, J&r Music World, Marine Corps Exchange Stores, Amazon.com And Mophie.com Since April 2011 For About $50. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-924.
For additional information, contact Mophie toll-free at (877) 308-4581 between 9 a.m. and 5 p.m. ET Monday through Friday or visit the firm’s website at www.mophie.com/exchange
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
B& H Photo, Barnes & Noble, Inmotion Entertainment, J&r Music World, Marine Corps Exchange Stores, Amazon.com And Mophie.com Since April 2011 For About $50. Recall FAQ
B& H Photo, Barnes & Noble, Inmotion Entertainment, J&r Music World, Marine Corps Exchange Stores, Amazon.com And Mophie.com Since April 2011 For About $50. is the subject of an electronics recall: Mophie Recalls iPod Touch Rechargeable External Battery Case Due to Burn Hazard. The notice was published on November 30, 2011 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 6,118 units are potentially affected.