Cambridge Elevating Residential Elevators Recalled Due to Child Entrapment Hazard; Risk of Serious Injury or Death to Young Children
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9405.
This recall involves Cambridge Elevating residential elevator models Elmira and Heritage. The Cambridge Elevating brand name is located on the controller. The elevators are used in consumers' homes.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9405.
Consumers should keep unsupervised young children away from the recalled residential elevators and contact Cambridge Elevating Inc. for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be provided upon request.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Cambridge Elevating And Authorized Residential Elevator Dealers Nationwide From 1991 Through August 2022 For Between $12,000 And $60,000 Including Installation. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9405.
Cambridge Elevating toll-free at 866-207-6551 from 8 a.m. to 5 p.m. ET Monday through Friday, email at homeelevator-recall@cambridgeelevating.com or online at https://homeelevator-recall.com/cambridge-elevating/ or www.cambridgeelevating.com and click on "Elevator Recalls" at the bottom of the page for more information.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Cambridge Elevating And Authorized Residential Elevator Dealers Nationwide From 1991 Through August 2022 For Between $12,000 And $60,000 Including Installation. Recall FAQ
Cambridge Elevating And Authorized Residential Elevator Dealers Nationwide From 1991 Through August 2022 For Between $12,000 And $60,000 Including Installation. is the subject of a children's products recall: Cambridge Elevating Residential Elevators Recalled Due to Child Entrapment Hazard; Risk of Serious Injury or Death to Young Children. The notice was published on September 29, 2022 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 1,700 units are potentially affected.