Navien Recalls Tankless Water Heaters Due to Risk of Carbon Monoxide Poisoning
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-944.
Navien tankless hot water heaters are white with "T-Creator" and "NAVIEN" on the front. Recalled model numbers are CR-180(A), CR-210(A), CR-240(A), CC-180(A), CC-210(A) and CC-240(A) manufactured in 2008. A label on the side of the water heater lists the model number along with the manufacturing year in YYYY format.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-944.
Consumers should immediately stop using and check the model and manufacture year information on their Navien water heater. Consumers with recalled water heaters should immediately contact Navien to schedule a free repair. Navien will replace all Nylon 66 vent collar with PVC collars. Consumers who continue use of the water heaters while awaiting repair, should have a working carbon monoxide alarm installed outside of sleeping areas in the home.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Wholesale Distributors To In-home Installers Nationwide From February 2008 Through March 2009 For Between $1,500 And $2,100. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-944.
For additional information, contact Navien at (800) 244-8202 between 8 a.m. and 5 p.m. PT Monday through Friday, or visit the firm's website at http://us.navien.com/
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Wholesale Distributors To In-home Installers Nationwide From February 2008 Through March 2009 For Between $1,500 And $2,100. Recall FAQ
Wholesale Distributors To In-home Installers Nationwide From February 2008 Through March 2009 For Between $1,500 And $2,100. is the subject of a consumer products recall: Navien Recalls Tankless Water Heaters Due to Risk of Carbon Monoxide Poisoning. The notice was published on December 27, 2011 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 13,000 units are potentially affected.