Platinum Health Recalls LumaRail Adult Portable Bed Rails Due to Serious Entrapment and Asphyxia Hazard; One Death Reported
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (serious injury or death). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9543.
This recall involves the Bed Assist Rail with Legs (model PHB4000), Free Standing Bed Assist Rail (model PHB6000) and the DoubleSafe Bed Assist Rail (model PHB7000D). The bed rails are made of white metal tubing with a gray or black foam rubber grip handle and may have a black fabric pouch. The name "Platinum Health" is printed on a label located on the leg of the bed rail or on the grip handle. The bed rails also have a light mount below the grip handle.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9543.
Consumers should immediately stop using the recalled bed rails and contact Platinum Health for a free repair kit. Consumers who use model PHB7000D on twin beds will receive a free replacement bedrail redesigned to properly fit twin beds.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact The Platinum Health Website, Platinumhealthllc.com, Through Major Online Retailers Including Amazon, Walmart.com, Ebay, And Overstock, And Online Medical Supply Stores Nationwide Including Rehabmart And Fabrication Enterprises. The Bed Rails Were Sold From July 2015 Through December 2022 For Between $65 And $100. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9543.
Contact Platinum Health toll-free at 833-408-0509 from 8 a.m. to 7 p.m. ET, Monday through Friday, by email at bedrails@realtimeresults.net, or online at www.recallrtr.com/bedrails or www.platinumhealthllc.com and click on "Recalls" at the top of the page for more information.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
The Platinum Health Website, Platinumhealthllc.com, Through Major Online Retailers Including Amazon, Walmart.com, Ebay, And Overstock, And Online Medical Supply Stores Nationwide Including Rehabmart And Fabrication Enterprises. The Bed Rails Were Sold From July 2015 Through December 2022 For Between $65 And $100. Recall FAQ
The Platinum Health Website, Platinumhealthllc.com, Through Major Online Retailers Including Amazon, Walmart.com, Ebay, And Overstock, And Online Medical Supply Stores Nationwide Including Rehabmart And Fabrication Enterprises. The Bed Rails Were Sold From July 2015 Through December 2022 For Between $65 And $100. is the subject of a furniture recall: Platinum Health Recalls LumaRail Adult Portable Bed Rails Due to Serious Entrapment and Asphyxia Hazard; One Death Reported. The notice was published on February 23, 2023 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 53,000 units are potentially affected.