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RecallCPSCcpsc-9629CRASH

Shimano Recalls PRO Vibe Alloy Stems for Road Bicycles Due to Crash and Injury Hazards (Recall Alert)

Bicycle Stores Nationwide And Online At Backcountry.com From May 2020 Through June 2022 For About $130. recall product photo 1

CPSC Recall Notice

Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9629.

This recall involves PRO Vibe Stem (Alloy) model black bicycle stems for road bicycles. The PRO Vibe stems were sold separately and installed by bicycle stores. The recalled stems have a silver 'V' logo on the faceplate of the stem and the forward-facing mounting bolts.

Corrective Action (per CPSC)

Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9629.

Consumers should immediately stop using bicycles with PRO Vibe alloy handlebar stems and take them to the place where purchased or a Shimano authorized retailer to determine if the stem on their bike is included in the recall and for a free replacement stem and free installation.

✅ What you should do

  1. Stop using the product if you own it.
  2. Check the model number, lot code, or sell-by date against the recall notice above.
  3. Contact Bicycle Stores Nationwide And Online At Backcountry.com From May 2020 Through June 2022 For About $130. or the retailer where you bought it for a refund, replacement, or repair.
  4. For the most current official instructions, visit the CPSC recall page.
  5. If you've been hurt by this product, report the incident to CPSC.

Consumer Contact (per CPSC)

Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9629.

Shimano North America Bicycle at 800-423-2420 from 8 a.m. to 5 p.m. Monday through Friday PT, email at bikeservice@shimano.com or online at https://www.pro-bikegear.com/us/news/ or bike.shimano.com and click on 'Recalls' or 'News and updates' for more information.

CPSC

About the U.S. Consumer Product Safety Commission

The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.

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📣 Report an unsafe product to the CPSC

If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.

How to report to CPSCFile a report at CPSC

Bicycle Stores Nationwide And Online At Backcountry.com From May 2020 Through June 2022 For About $130. Recall FAQ

Bicycle Stores Nationwide And Online At Backcountry.com From May 2020 Through June 2022 For About $130. is the subject of a bicycles & wheeled sports recall: Shimano Recalls PRO Vibe Alloy Stems for Road Bicycles Due to Crash and Injury Hazards (Recall Alert). The notice was published on May 18, 2023 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 400 units are potentially affected.