True Fitness Recalls Showrunner II Consoles Sold with Fitness Equipment Due to Fire Hazard
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9673.
This recall involves Showrunner II Consoles with wireless phone chargers. Product numbers C4P, C4PAE, C4PBE, C4PES, C4PVC, C4PM, C4PMAE, C4PMBE, C4PMES or C4PMVC are printed on a label located on the rear console cover at the connection point of console (console mast) and cardio product base. Consoles will need to be removed from base to view product number label. The consoles are 16-inch Integrated Personal Viewing System ("PVS") LCD Consoles for use with True Fitness exercise products, including treadmills, upright bikes, recumbent bikes, ellipticals and stepmills, created for commercial facilities. The model numbers for the fitness equipment include True Fitness Treadmill, Model TC900, True Fitness Stationary Bike, Model UC900, True Fitness Climber, Model VC900 and True Fitness Elliptical, Model XS1000. The console containing the wireless phone charger with an uncovered mounting bracket is a component part of some True Fitness exercise equipment.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9673.
Commercial facilities with these recalled products should immediately turn off and unplug the exercise equipment containing the console and contact True Fitness to receive a free replacement console.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Specialty Fitness Stores, Distributors And Direct Sales To Commercial Clubs And Gyms Nationwide From September 2021 Through September 2022 For Between About $5,500 To $14,900. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9673.
True Fitness at 800-538-2740 from 8 a.m. to 6 p.m. ET Monday through Friday or online at www.truefitness.com/recall or www.truefitness.com and click on "recall information" for more information.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Specialty Fitness Stores, Distributors And Direct Sales To Commercial Clubs And Gyms Nationwide From September 2021 Through September 2022 For Between About $5,500 To $14,900. Recall FAQ
Specialty Fitness Stores, Distributors And Direct Sales To Commercial Clubs And Gyms Nationwide From September 2021 Through September 2022 For Between About $5,500 To $14,900. is the subject of an electronics recall: True Fitness Recalls Showrunner II Consoles Sold with Fitness Equipment Due to Fire Hazard. The notice was published on July 27, 2023 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 600 units are potentially affected.