Soft Play Recalls Sky Wheels Due to Fall Hazard and Risk of Injury to Children (Recall Alert)
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9674.
This recall involves Sky Wheels, which are an individual active play component manufactured for and sold to businesses. They can be incorporated into a larger indoor soft-contained play system. The Sky Wheel is comprised of a 14-inch diameter 4-spoke metal wheel attached to a downward facing milled and threaded shaft which is supported from an overhead bar within the play system framing structure.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9674.
Businesses should contact Soft Play to schedule a free inspection. If needed, a repair will be made. Soft Play has contacted all known businesses/operators directly. Businesses have also been advised to communicate to customers to not use the Sky Wheel until it is inspected and, if necessary, repaired.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Sold To Mcdonalds, Ymca, Lifetime Fitness, Burger King, Crunch Fitness, Ltf Club Organizations And Other Fitness And Recreational Play Areas For Use By Children From June 2009 Through July 2022 For About $624. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9674.
Soft Play at 800-782-7529 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at https://www.softplay.com/product/sky-wheels/ or at www.softplay.com and click on "Customer Service" at the bottom of the page, then click on the "Recall" tab in the middle of the page for more information.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Sold To Mcdonalds, Ymca, Lifetime Fitness, Burger King, Crunch Fitness, Ltf Club Organizations And Other Fitness And Recreational Play Areas For Use By Children From June 2009 Through July 2022 For About $624. Recall FAQ
Sold To Mcdonalds, Ymca, Lifetime Fitness, Burger King, Crunch Fitness, Ltf Club Organizations And Other Fitness And Recreational Play Areas For Use By Children From June 2009 Through July 2022 For About $624. is the subject of a children's products recall: Soft Play Recalls Sky Wheels Due to Fall Hazard and Risk of Injury to Children (Recall Alert). The notice was published on July 27, 2023 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 3,500 units are potentially affected.