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CriticalCPSCcpsc-9677FIRE OR BURN

American Honda Recalls Portable Generators Due to Fire Hazard

⚠ Critical Alert — Stop Using Immediately

This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.

Home Depot, Lowes And Amazon.com And Authorized Honda Power Equipment Dealers Nationwide From December 2022 Through May 2023 For About $6,000. recall product photo 1Home Depot, Lowes And Amazon.com And Authorized Honda Power Equipment Dealers Nationwide From December 2022 Through May 2023 For About $6,000. recall product photo 2

CPSC Recall Notice

Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9677.

This recall involves Honda Portable Generators with model number EU7000is. They are red and gray in color and measure about 33 inches long, 28 inches wide and 28 inches high. Honda and EU7000is are printed on the side of the generator. The following serial numbers are included in this recall: EEJD-1364963 through EEJD-1366026. The serial number decal is located inside the access door.

Corrective Action (per CPSC)

Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9677.

Consumers should immediately stop using the recalled portable generators and contact an authorized Honda Power Equipment dealer to schedule an appointment for a free repair. Honda is contacting all known purchasers directly.

✅ What you should do

  1. Stop using the product if you own it.
  2. Check the model number, lot code, or sell-by date against the recall notice above.
  3. Contact Home Depot, Lowes And Amazon.com And Authorized Honda Power Equipment Dealers Nationwide From December 2022 Through May 2023 For About $6,000. or the retailer where you bought it for a refund, replacement, or repair.
  4. For the most current official instructions, visit the CPSC recall page.
  5. If you've been hurt by this product, report the incident to CPSC.

Consumer Contact (per CPSC)

Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9677.

American Honda Motor 888-888-3139 from 9 a.m. to 7:30 p.m. ET, Monday through Friday email at https://crmshonda.my.salesforce-sites.com/service/pew2c or online at www.powerequipment.honda.com and click on "Recalls and Updates" at the bottom of the page for more information.

CPSC

About the U.S. Consumer Product Safety Commission

The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.

Visit CPSC.gov →

📣 Report an unsafe product to the CPSC

If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.

How to report to CPSCFile a report at CPSC

Home Depot, Lowes And Amazon.com And Authorized Honda Power Equipment Dealers Nationwide From December 2022 Through May 2023 For About $6,000. Recall FAQ

Home Depot, Lowes And Amazon.com And Authorized Honda Power Equipment Dealers Nationwide From December 2022 Through May 2023 For About $6,000. is the subject of a furniture recall: American Honda Recalls Portable Generators Due to Fire Hazard. The notice was published on August 3, 2023 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 250 units are potentially affected.