ZLINE Expands Consumer Options in Recall of Gas Ranges; Serious Risk of Injury or Death from Carbon Monoxide Poisoning
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9764.
This recall involves the oven compartment of ZLINE gas ranges with model numbers RG30, RGS-30, RGB-30, RG36, RGS-36, RGB-36, RG48, RGS-48 and RGB-48. The ranges were sold in various door colors including black matte, blue gloss, blue matte, DuraSnow, red gloss, red matte and white matte and multiple finishes including stainless steel, black stainless steel and DuraSnow, a cloudy steel finish. The recalled ranges were sold in three sizes, 30 inches, 36 inches and 48 inches. The ZLINE logo is printed on the bottom of the door. The model number is printed on a label on the back of the range. For ranges purchased after 2020, the model number is also printed on a label underneath the right side of the range top, visible when the oven door is open. Only ZLINE gas ranges with these model numbers are included in this recall.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9764.
These ranges were recalled in January 2023, and consumers were offered a repair. ZLINE is expanding the remedies available to consumers to also include a replacement range or a refund. All consumers who have an affected range should immediately stop using the oven compartment, even if they have already had their range repaired as part of the prior recall. Consumers who have received a repair are being contacted directly by ZLINE with additional information and about the offer of an inspection, a replacement range or a refund. Consumers who have not yet scheduled a repair as part of the recall should contact ZLINE for information regarding available remedies. Consumers may continue to use the range tops which are unaffected by the issue.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Best Buy, Lowe's, The Home Depot And The Range Hood Store Stores Nationwide And Online At Www.bestbuy.com, Www.build.com, Www.costco.com, Www.homedepot.com, Www.therangehoodstore.com, Www.overstock.com And Www.wayfair.com. The Gas Ranges Were Sold From February 2019 Through December 2022 For Between $2,300 And $6,900. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9764.
ZLINE toll-free at 833-226-1400 from 9 a.m. to 8:30 p.m. ET Monday through Friday, email at rgrecall@zlinekitchen.com or online at www.zlinekitchen.com/recalls or www.zlinekitchen.com and click on the banner at the top of the page for more information.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
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If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Best Buy, Lowe's, The Home Depot And The Range Hood Store Stores Nationwide And Online At Www.bestbuy.com, Www.build.com, Www.costco.com, Www.homedepot.com, Www.therangehoodstore.com, Www.overstock.com And Www.wayfair.com. The Gas Ranges Were Sold From February 2019 Through December 2022 For Between $2,300 And $6,900. Recall FAQ
Best Buy, Lowe's, The Home Depot And The Range Hood Store Stores Nationwide And Online At Www.bestbuy.com, Www.build.com, Www.costco.com, Www.homedepot.com, Www.therangehoodstore.com, Www.overstock.com And Www.wayfair.com. The Gas Ranges Were Sold From February 2019 Through December 2022 For Between $2,300 And $6,900. is the subject of a kitchenware recall: ZLINE Expands Consumer Options in Recall of Gas Ranges; Serious Risk of Injury or Death from Carbon Monoxide Poisoning. The notice was published on November 21, 2023 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 30,000 units are potentially affected.