Two Million Black+Decker® Garment Steamers Recalled by Empower Brands in Major Recall Expansion Due to Burn Hazard; Refund Now Offered
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9910.
This recall expansion involves all BLACK+DECKER Model HGS011 Easy Garment Steamers, including those that were repaired as part of the previous recall in November 2022. The steamers were sold in a variety of colors. The name BLACK+DECKER is located at the base of the steamer. The steamer measures about 11 inches high by 6 inches wide, and has a large handle. The model numbers are printed on the bottom of the steamer and on all sides of the color package, and UPC codes are printed on the sides, back and bottom of the color package. Model UPC HGS011F 0 50875 82840 7 HGS011S 0 50875 82839 1 HGS011 0 50875 82838 4 HGS011T 0 50875 00272 2
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9910.
Consumers should immediately stop using the recalled BLACK+DECKER Model HGS011 Easy Garment Steamers, and contact Empower Brands to receive a full refund. There have been continued reports of burn injuries involving units that were repaired as part of the previous recall in November 2022. The remedy has now been changed to a refund for all units. Consumers, including those who received a replacement upper assembly as part of the November 2022 recall, should contact Empower Brands for a full refund.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Walmart, Target, Amazon, Bed Bath & Beyond And Other Stores Nationwide, Including Online At Www.walmart.com, Www.target.com, Www.amazon.com, Www.bedbathandbeyond.com, And Www.blackanddeckerappliances.com From June 2021 Through February 2024 For Between $14 And $23. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9910.
Empower Brands at 800-990-5298 from 8 a.m. to 4:30 p.m. CT, Monday through Friday, email at hgsrecall@brandprotectplus.com or online at www.prodprotect.com/recall or www.blackanddeckerappliances.com and click on "Safety Notices" at the bottom of the page for more information.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Walmart, Target, Amazon, Bed Bath & Beyond And Other Stores Nationwide, Including Online At Www.walmart.com, Www.target.com, Www.amazon.com, Www.bedbathandbeyond.com, And Www.blackanddeckerappliances.com From June 2021 Through February 2024 For Between $14 And $23. Recall FAQ
Walmart, Target, Amazon, Bed Bath & Beyond And Other Stores Nationwide, Including Online At Www.walmart.com, Www.target.com, Www.amazon.com, Www.bedbathandbeyond.com, And Www.blackanddeckerappliances.com From June 2021 Through February 2024 For Between $14 And $23. is the subject of a clothing & apparel recall: Two Million Black+Decker® Garment Steamers Recalled by Empower Brands in Major Recall Expansion Due to Burn Hazard; Refund Now Offered. The notice was published on April 4, 2024 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 1 units are potentially affected.