Southern Telecom Recalls Lomi Roll-On Waxing Kits Due to Fire, Burn and Shock Hazards
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9970.
This recall involves the Lomi Roll-On Waxing Kit with Wax Cartridge & Wax Strips with model number LOMB2003PK. The recalled boxed kits included a handheld wax warmer, a wax cartridge, wax strips, a power cord, and a user's manual. The Lomi logo is printed on the front of the white and pink warmer, and on the outside of the product packaging. The Lomi logo and model number are on the bottom of the wax warmer.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9970.
Consumers should immediately stop using the recalled waxing kits, and contact Southern Telecom for a full refund. Consumers will be asked to write "Recalled" with a permanent marker on the wax warmer, unplug the warmer, cut the unplugged power cord, and submit a photo to Southern Telecom.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Ross, Dd's, Bealls, And Burlington Stores Nationwide From April 2023 Through October 2023 For About $13. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9970.
Southern Telecom toll-free at 888-959-0944 from 8 a.m. to 5 p.m. ET Monday through Friday, email at support@customersupport123.com, or online at https://southerntelecom.com/recall-2024-06-13/ or www.southerntelecom.com and click on “Recall: LOMB2003PK Roll-On Waxing Kit” at the top of the page for more information.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Ross, Dd's, Bealls, And Burlington Stores Nationwide From April 2023 Through October 2023 For About $13. Recall FAQ
Ross, Dd's, Bealls, And Burlington Stores Nationwide From April 2023 Through October 2023 For About $13. is the subject of a consumer products recall: Southern Telecom Recalls Lomi Roll-On Waxing Kits Due to Fire, Burn and Shock Hazards. The notice was published on June 13, 2024 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 19,500 units are potentially affected.