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High RiskFDAfda-Z-2125-2016SOFTWARE DEFECT

Medtronic, MyCareLink Patient Monitor, Model 24950, Rx Only. The MyCareLink Monitor, Model 24950, is a remote monitoring system that int...

Units Affected
262
Recall Date
May 26, 2016
Issuing Agency
Hazard
Software Defect

FDA Recall Notice

Source: U.S. Food and Drug Administration (FDA) — official FDA notice for recall FDA-Z-2125-2016.

Recently, a new software version was automatically sent to a subset of Model 24950 MyCareLink Monitors. After release, Medtronic identified an issue with the software that prevents implanted device data from being available to clinicians on the CareLink Network. While the transmission appears successful to the patient, the transmitted data, including CareAlerts, are not visible to the clinic.

Corrective Action (per FDA)

Source: U.S. Food and Drug Administration (FDA) — official FDA notice for recall FDA-Z-2125-2016.

Recall terminated by FDA.

✅ What you should do

  1. Stop using the product if you own it.
  2. Check the model number, lot code, or sell-by date against the recall notice above.
  3. Contact Medtronic Inc., Cardiac Rhythm And Heart Failure or the retailer where you bought it for a refund, replacement, or repair.
  4. For the most current official instructions, visit the FDA recall page.
  5. If you've been hurt by this product, report the incident to FDA.

Consumer Contact (per FDA)

Source: U.S. Food and Drug Administration (FDA) — official FDA notice for recall FDA-Z-2125-2016.

Medtronic Inc., Cardiac Rhythm and Heart Failure

FDA

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Medtronic Inc., Cardiac Rhythm And Heart Failure Recall FAQ

Medtronic Inc., Cardiac Rhythm And Heart Failure is the subject of a medical implants safety report: Medtronic, MyCareLink Patient Monitor, Model 24950, Rx Only. The MyCareLink Monitor, Model 24950, is a remote monitoring system that int.... The notice was published on May 26, 2016 by the U.S. Food and Drug Administration (FDA). Approximately 262 units are potentially affected.