Sony Recalls VAIO Laptop Computer Battery Packs Due to Burn and Fire Hazards
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-7772.
This recall involves Panasonic lithium-ion battery packs installed in 18 models of Sony's VAIO Series laptop computers. The Panasonic battery packs were also sold separately and installed by Sony as part of repairs. Panasonic battery packs included in this recall have model number VGP-BPS26 and part numbers 1-853-237-11 and 1-853-237-21. Panasonic battery pack model and part numbers are printed on the back of the battery pack. Recalled model numbers for the Sony VAIO Series laptop computers are: Sony VAIO Series laptop computer model numbers SVE15132CXW SVE1513KCXS SVE15134CXP SVE1513MCXB SVE15134CXS SVE1513MCXW SVE15134CXW SVE1513MPXS SVE15135CXW SVE1513RCXB SVE151390X SVE1513RCXS SVE1513APXS SVE1513RCXW SVE1513BCXS SVE1513TCXW SVE1513JCXW SVE171390X
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-7772.
Consumers should immediately stop using the recalled battery packs, power off the laptop, remove the battery and follow instructions to obtain a free replacement. Until a replacement battery pack is received, consumers can use the laptop by plugging in the AC power only.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Best Buy, Sony Retail Stores, Other Consumer Electronic Stores Nationwide And Online At Www.store.sony.com And Other Websites From February 2013 Through October 2013 For Between $550 And $1,000 As Part Of Sony Vaio Laptops And For About $170 For Battery Packs Sold Separately or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-7772.
Sony Electronics toll-free at 888-476-6988 from 8 a.m. to 12 a.m. ET Monday through Friday or 9 a.m. to 8 p.m. ET Saturday and Sunday or online at www.sony.com, click on "Support" and then "Support Alerts" for more information.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Best Buy, Sony Retail Stores, Other Consumer Electronic Stores Nationwide And Online At Www.store.sony.com And Other Websites From February 2013 Through October 2013 For Between $550 And $1,000 As Part Of Sony Vaio Laptops And For About $170 For Battery Packs Sold Separately Recall FAQ
Best Buy, Sony Retail Stores, Other Consumer Electronic Stores Nationwide And Online At Www.store.sony.com And Other Websites From February 2013 Through October 2013 For Between $550 And $1,000 As Part Of Sony Vaio Laptops And For About $170 For Battery Packs Sold Separately is the subject of an electronics recall: Sony Recalls VAIO Laptop Computer Battery Packs Due to Burn and Fire Hazards. The notice was published on June 15, 2016 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 1,700 units are potentially affected.