Sony Expands Recall of VAIO Laptop Computer Battery Packs Due to Burn and Fire Hazards (Recall Alert)
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-7974.
This expanded recall involves Panasonic lithium-ion battery packs installed in 18 models of Sony's VAIO Series laptop computers. Sony has expanded the number of affected battery packs under this recall. The Panasonic battery packs were manufactured with the laptop and battery packs were sold separately or installed by Sony as part of a repair. Panasonic battery packs included in this recall have model number VGP-BPS26 and part numbers 1-853-237-11 and 1-853-237-21 printed on the back of the battery pack. Recalled model numbers for the Sony VAIO laptop computer are: Sony VAIO Series laptop computer model numbers SVE14A1 SVE14A2 SVE14A3 SVE1413 SVE1511 SVE1512 SVE1513 SVE1513APXS SVE1513BCXS SVE1513JCXW SVE1513KCXS SVE1513MCXB SVE1513MCXW SVE1513MPXS SVE1513RCXB SVE1513RCXS SVE1513RCXW SVE1513TCXW SVE15132CXW SVE15134CXP SVE15134CXS SVE15134CXW SVE15135CXW SVE151390X SVE1712 SVE1713 SVE171390X VPCCA1 VPCCA2 VPCCA3 VPCCB1 VPCCB2 VPCCB3 VPCCB4 VPCEH1 VPCEH2 VPCEH3 VPCEJ1 VPCEJ2
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-7974.
Consumers should immediately stop using the recalled battery packs, power off the laptop, remove the battery and follow instructions to obtain a free replacement. Until a replacement battery pack is received, consumers should use the laptop by plugging in AC power only. Battery packs previously identified as not affected by the June 15, 2016 recall are included in this expanded announcement.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Best Buy, Sony Retail Stores, Other Consumer Electronic Stores Nationwide And Online At Www.store.sony.com And Other Websites From February 2013 Through October 2013 For Between $550 And $1,000 As Part Of Sony Vaio Laptops And For About $170 For Battery Packs Sold Separately. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-7974.
Sony Electronics toll-free at 888-476-6988 from 8 a.m. to 12 a.m. ET Monday through Friday or 9 a.m. to 8 p.m. ET Saturday and Sunday or online at www.sony.com, click on "Support" and then "Support Alerts" for more information.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Best Buy, Sony Retail Stores, Other Consumer Electronic Stores Nationwide And Online At Www.store.sony.com And Other Websites From February 2013 Through October 2013 For Between $550 And $1,000 As Part Of Sony Vaio Laptops And For About $170 For Battery Packs Sold Separately. Recall FAQ
Best Buy, Sony Retail Stores, Other Consumer Electronic Stores Nationwide And Online At Www.store.sony.com And Other Websites From February 2013 Through October 2013 For Between $550 And $1,000 As Part Of Sony Vaio Laptops And For About $170 For Battery Packs Sold Separately. is the subject of an electronics recall: Sony Expands Recall of VAIO Laptop Computer Battery Packs Due to Burn and Fire Hazards (Recall Alert). The notice was published on February 7, 2017 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 700 units are potentially affected.