FSIS Issues Public Health Alert for Kirkland Signature Chicken Tortilla Soup Product Due to Misbranding
USDA Recall Notice
Source: U.S. Department of Agriculture (FSIS) (USDA) — official agency notice for recall USDA-PHA-09132023-01.
WASHINGTON, Sept. 13, 2023 - The U.S. Department of Agriculture's Food Safety and Inspection Service (FSIS) is issuing a public health alert for a ready-to-eat (RTE) Kirkland Signature chicken tortilla soup product due to misbranding. The label declares the product as gluten-free, a false negative claim. FSIS is issuing this public health alert to ensure that consumers with reactions to gluten are aware that these products should not be consumed. A recall was not requested because the affected products are no longer available for purchase.
The ready-to-eat chicken tortilla soup items were produced on July 26, 2023. The following products are subject to the public health alert [view labels]:
- 2-lb. tubs containing "KIRKLAND Signature CHICKEN TORTILLA SOUP WITH WHITE CHICKEN MEAT" with "USE BY: 11/23/23" and lot code 1394066 printed on the side of the cup just below the lip.
The products bear establishment number "P-18468" inside the USDA mark of inspection. These items were shipped to retail locations in Alaska, California, Idaho, Montana, Nevada, Oregon, Utah, and Washington.
The problem was discovered when the establishment notified FSIS that laboratory testing found gluten in the chicken tortilla soup, which is labeled as gluten-free.
There have been no confirmed reports of adverse reactions due to consumption of these products. Anyone concerned about an injury or illness should contact a healthcare provider.
FSIS is concerned that some product may be in consumers' refrigerators or freezers. Consumers who have purchased these products are urged not to consume them. These products should be thrown away or returned to the place of purchase.
Members of the media with questions regarding the public health alert can contact Andrew Hearns, EVP of Quality and Food Safety at Kettle Cuisine, at 617-409-1100 or ahearns@kettlecuisine.com. Consumers with questions can contact Jacqui Valerio, Customer Relationship Manager at Kettle Cuisine, at 619-409-1100 or jvalerio@kettlecuisine.com .
Consumers with food safety questions can call the toll-free USDA Meat and Poultry Hotline at 888-MPHotline (888-674-6854)or send a question via email to MPHotline@usda.gov. For consumers that need to report a problem with a meat, poultry, or egg product, the online Electronic Consumer Complaint Monitoring System can be accessed 24 hours a day at https://foodcomplaint.fsis.usda.gov/eCCF/.
Corrective Action (per USDA)
Source: U.S. Department of Agriculture (FSIS) (USDA) — official agency notice for recall USDA-PHA-09132023-01.
Return product to place of purchase or discard.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Kettle Cuisine Midco, Llc or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the USDA recall page.
- If you've been hurt by this product, report the incident to USDA.
Consumer Contact (per USDA)
Source: U.S. Department of Agriculture (FSIS) (USDA) — official agency notice for recall USDA-PHA-09132023-01.
Company Contact EVP of Quality and Food Safety at Kettle Cuisine Andrew Hearns 617-409-1100 ahearns@kettlecuisine.com , Company Contact Customer Relationship Manager at Kettle Cuisine Jacqui Valerio 619-409-1100 jvalerio@kettlecuisine.com
About the U.S. Department of Agriculture (FSIS)
USDA's Food Safety and Inspection Service oversees meat, poultry, and processed egg products. Recalls cover contamination, mislabeling, and foodborne hazards.
Visit USDA.gov →📣 Report a food safety issue to USDA FSIS
If you bought or ate this product and got sick — or noticed contamination, foreign objects, or labeling problems — report it to USDA FSIS. Save the product and packaging if possible; investigators may want it for lab testing.
Kettle Cuisine Midco, Llc Recall FAQ
Kettle Cuisine Midco, Llc is the subject of a poultry recall: FSIS Issues Public Health Alert for Kirkland Signature Chicken Tortilla Soup Product Due to Misbranding. The notice was published on September 13, 2023 by the U.S. Department of Agriculture (FSIS) (USDA). Approximately 0 units are potentially affected.