LG Energy Solution Michigan Recalls Home Energy Storage Batteries Due to Fire Hazard
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9116.
This recall involves LG Chem Model RESU 10H lithium-ion storage batteries that were installed as part of a residential energy solar panel system. The recalled batteries allow owners to capture and store energy from the solar panels. The batteries are wall mounted and measure about 29 by 36 by 8 inches. They weigh roughly 220 pounds. The LG logo is located on the top left side of the front panel. The serial number of the recalled product begins with R15563P3 and is located behind the access door of the RESU home battery.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9116.
Consumers with recalled batteries should immediately contact LG Energy Solution Michigan to schedule a free replacement. LG Energy Solution Michigan will arrange for modifications to recalled batteries that are connected online to reduce the risk of overheating until they can be replaced with new batteries. LG Energy Solution Michigan, its distributors, and its installers also are attempting to contact owners directly.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Various Distributors Of Solar Energy Storage Systems Nationwide, Including, But Not Limited To Sunrun, Aee Solar, Baywa, Ced, Krannich, Independent Electric Supply, And Inter Island Solar Supply From January 2017 Through April 2019 For About $8,000. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9116.
LG Energy Solution Michigan toll-free at 888-737-8104 from 9 a.m. to 5 p.m. ET Monday through Friday, email at RESUservice@lgensol.com, or online at www.lgessbattery.com/us or https://www.lgessbattery.com/us/main/main.lg and click on "Battery Recall: Free Replacement Campaign" for more information.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Various Distributors Of Solar Energy Storage Systems Nationwide, Including, But Not Limited To Sunrun, Aee Solar, Baywa, Ced, Krannich, Independent Electric Supply, And Inter Island Solar Supply From January 2017 Through April 2019 For About $8,000. Recall FAQ
Various Distributors Of Solar Energy Storage Systems Nationwide, Including, But Not Limited To Sunrun, Aee Solar, Baywa, Ced, Krannich, Independent Electric Supply, And Inter Island Solar Supply From January 2017 Through April 2019 For About $8,000. is the subject of a consumer products recall: LG Energy Solution Michigan Recalls Home Energy Storage Batteries Due to Fire Hazard. The notice was published on August 4, 2021 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 10,000 units are potentially affected.