LG Energy Solution Michigan Recalls Home Energy Storage Batteries Due to Fire Hazard (Recall Alert)
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9437.
This recall involves LG Energy Solution Model RESU 10H lithium-ion storage batteries that were installed as part of a residential energy solar panel system. The recalled batteries allow owners to capture and store energy from the solar panels. The batteries are wall mounted and measure about 29 by 36 by 8 inches. They weigh roughly 220 pounds. The LG logo is located on the top left side of the front panel. The serial number of the recalled product begins with R15563P3S and is located behind the access door of the RESU home battery.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9437.
LG Energy Solution Michigan will arrange for remote software updates to recalled batteries that are connected online. The diagnostic software updates are designed to monitor the recalled battery cells and shut down the battery if a fire risk is detected. If the battery shuts down, please contact LG Energy Solution Michigan for further instructions. Do not attempt to turn the battery on again. LG Energy Solution Michigan, its distributors, and its installers are contacting owners directly if their units are not connected online to arrange for a technician visit to manually update the diagnostic software.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Various Distributors Of Solar Energy Storage Systems Nationwide, Including, But Not Limited To Sunrun, Aee Solar, Baywa, Ced, Krannich, Independent Electric Supply And Inter Island Solar Supply From March 2017 Through March 2020 For About $8,000. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9437.
LG Energy Solution Michigan toll-free at 888-737-8104 from 9 a.m. to 5 p.m. ET Monday through Friday, email at RESUservice@lgensol.com, or online at www.lgessbattery.com/us/main/main.lg or www.lgessbattery.com/us and click on "Safety Recall" in the popup window.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Various Distributors Of Solar Energy Storage Systems Nationwide, Including, But Not Limited To Sunrun, Aee Solar, Baywa, Ced, Krannich, Independent Electric Supply And Inter Island Solar Supply From March 2017 Through March 2020 For About $8,000. Recall FAQ
Various Distributors Of Solar Energy Storage Systems Nationwide, Including, But Not Limited To Sunrun, Aee Solar, Baywa, Ced, Krannich, Independent Electric Supply And Inter Island Solar Supply From March 2017 Through March 2020 For About $8,000. is the subject of a consumer products recall: LG Energy Solution Michigan Recalls Home Energy Storage Batteries Due to Fire Hazard (Recall Alert). The notice was published on October 27, 2022 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 11,500 units are potentially affected.